Customer Satisfaction Survey

Customer Satisfaction Survey Template
Please help us improve our products/services by completing this questionnaire.

Would you recommend Bargain Pyramid to a friend or colleague?*

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Overall, how satisfied are you with your shopping experience at bargainpyramid.com*

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How satisfied are you with the pricing of the products on bargainpyamid.com*

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How Satisfied are you with the website's overall design and functionality/*

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How easy it was to complete the ordering process on bargainpyramid.com?*

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Did you need to contact Bargain pyramid customer service team?*

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If you answered yes to the previous question, how satisfied were you with the helpfulness and professionalism of the customer service representative?*

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Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our products/services? Select all that apply.*

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How would you rate the quality of the website? (from 1 to 10)*

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Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?*

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Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
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At what email address would you like to be contacted?*

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What did you like the most about your shopping experience at bargainpyramid.com?*

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What could Bargain pyramid do to improve your shopping experience?*

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Is there anything else you would like to share about your experience with Bargain Pyramid?*

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?*

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